Coronavirus (COVID-19) Updates and Resources



COVID-19 Response Reporting

City of Newton


Mental Health


Face Mask and PPE Donations

Steps for Small Businesses

Healthcare Workforce & Volunteers

Unemployment Assistance

COVID-19 Hotlines

Text "COVIDMA" to 888-777 to receive COVID-19 text message alerts straight to your phone and stay up to date with the latest news and updates from the Commonwealth.

Get the answers you need by calling 2-1-1, the Massachusetts free, confidential, and multilingual hotline.

Buoy Health Care Tool

Residents can check their symptoms and connect with the next appropriate health care resource. This tool does not replace emergency medical care, but it may be used as a support for residents during the COVID-19 outbreak to connect them with appropriate health care resources if they display coronavirus symptoms.


Buoy Health’s online 24/7 tool is free for Massachusetts residents and uses current COVID-19 guidance from the CDC and Massachusetts Department of Public Health.  Visit

Additional Hotlines

  • Healthcare for All Helpline: 1-800-272-4232

    • Assistance with health insurance benefits available in English, Spanish, and Portuguese

  • FoodSource Hotline: 800-645-8333

  • Child at Risk Hotline to report suspected neglect or abuse: 800-792-5200

  • The Kid’s Net Hotline, After-Hours Helpline: (800) 486-3730

    • Resource for Foster Parents, is now online to serve families 24 hours a day, 7 days a week. 

  • Direct SNAP Hotline: (413) 992-6204

  • MA Attorney General’s Fair Labor Division hotline: 617-727-3465

  • Veterans 

    • Veteran's Crisis Line: 1-800-273-8255

    • MA Dept of Veteran's Services S.A.V.E. Team: 1-888-844-2838

    • Homeless Veteran Hotline:  1-888-866-2838






State Agency Updates

All early education centers and daycares in Massachusetts will close starting Monday, March 23. The state will set up a program to provide childcare for healthcare, first responders, and other critical employees who have to go to work. The Department of Early Education and Care says it will continue to pay subsidized rates regardless of whether or not a center is open – parents will not lose their subsidy. 

Federal and State Tax Day has been moved from April 15 to July 15. There will be administrative tax relief measures for small local businesses impacted by the ongoing COVID-19 outbreak, especially in the restaurant and hospitality sector. This tax relief includes postponing the collection of regular sales tax, meals tax, and room occupancy taxes due in March, April and May. These taxes will now be due on June 20. For more information on taxes, click here.

The Attorney General’s Office promulgated an emergency regulation that takes effect today, Friday, March 20, 2020. The regulation addresses price gouging of necessary goods and services during the current public health crisis. The AG’s Consumer Protection Division encourages members of the public to call 617-727-8400 or file a complaint online about unreasonably high prices of consumer goods during this public health emergency. Visit the AG’s Office COVID-19 resources page for information.

There are a few Health Connector updates:

  • Health plans are required to cover testing and treatment for members affected by the coronavirus (COVID-19).

  • Do you need health insurance? An extended enrollment period is available through Apr 25 for qualified Massachusetts residents who are uninsured. If you need coverage that starts April 1st, the deadline to enroll is March 23rd.

  • If you are already a member and making less money than usual, you may be able to qualify for lower-cost health insurance. Update your income by March 23rd to see if you qualify for lower premiums for April 1st.

Eversource has announced that they are postponing disconnections for nonpayments for residential and business customers across their electric, natural gas, and water operations. Should you have any questions, customers are encouraged to call and speak with a customer service representative. Eastern Massachusetts: 800-592-2000

Please complete the Census online, by phone, or by mail. The Census has paused field operations for the 2020 Census until at least April 1. Learn more on this order here.


The Massachusetts Trial Courts are closed to the public, except for emergency through April 6th, 2020.


MassDOT is extending the expiration date of certain credentials to reduce the number of customers in service centers and AAA locations.


Mass Cultural Council has put forward five items they will be doing to help the cultural sector in managing financial disruptions.

The Massachusetts Department of Conservation and Recreation stated that with spring-like temperatures expected during this upcoming weekend, visitors of state parks and other outdoor properties should maintain social distancing of at least six feet, avoid gatherings of people, and to practice healthy personal hygiene, to aid in the prevention of spreading the COVID-19 virus. Furthermore, if visitors of state parks observe areas with high concentrations of people, the public is asked to leave the location and either visit a different park in the area or return at a later date or time. The state parks system has over 450,000 acres of property, and every region of the state has hidden gem state park locations to explore that may be less busy than more popular park locations. The DCR website provides visitors the ability to search state parks by both region and recreational activity.